PLACING AN ORDER
To place an order, click on the "BUY NOW" button next to each item. You may need to click the checkbox to indicate your choice or add additional supplies. When you are finished shopping, select the view cart link and proceed to check out. First time customers will be given a chance to register. Return customers save time, by simply inserting their user name and password. Click here to register now.

ORDERING
There is no minimum order. Shipping and Sales Tax are calculated and added to the total order at check out.

SHOPPING ON-LINE
For your convenience, we have installed a Secured Shopping Cart with Authorize.net to process credit card orders or you may pay using Paypal for on-line ordering. We also accept checks and money orders. Please be aware that orders will not be filled until payment is received. If you experience any difficulties in placing an order, please contact us.

SHIPPING
ALL forms are made when the order is received. Because of drying times, it may take up to 10 business days to get forms completely dry and ready to ship. We ship in stock items as soon as we can in the order they were received. Out of stock items generally ship within 7-15 business days. In some cases we may have to wait for stock to be replenished. Our straw braid comes from Switzerland and the shipping times vary.

No refunds will be issued for hat forms already made and no refunds on cut straw. No exceptions.

SATISFACTION GUARANTEE
If there is any problem with our product, please contact us immediately. Absolutely no returns on hat forms. Once forms are made, we can't cancel order. No returns on cut straw, store credit only upon receipt of merchandise. Sizes of hat forms are given in a very wide range. When selecting size please take into consideration the amount of hair on the wig as it will affect the size selected.

PRIVACY POLICY
Your privacy is important to us!
Making a purchase requires that you supply your contact information (name-email-address-shipping address). When purchasing, you will create an account that will store your information, so the next time you shop with us, you will simply log in. Your information is strictly confidential. We use this for your convenience, and to process your order. We may use this to inform you of product updates. If you wish to be removed from this contact list, please respond to any email with the subject line "Remove from list"

The information you provide to us will be used solely by us, to process your orders. We will not distribute, display or sell any information you entrust to us. We will not allow any third party access to your personal information unless forced to do so by law.

Please feel free to contact us with questions and concerns.

Thank you.